Flight Travel Alerts
Updated 8.30am, Wednesday 11th April, 2018
** Please note this is the final Travel Alert for flights affected by Cyclone Keni. To continue to check flight departure times and schedules, please visit our Flight Status page for up-to-date flight information
Due to adverse weather conditions associated with Tropical Cyclone Keni and forecasts for Fiji, a number of Fiji Airways and Fiji Link flights have been affected. Several flights are cancelled, or have delayed flight departure times. If your flight is listed below, Fiji Airways and Fiji Link Reservations will contact you by email or phone call to advise you of the changes, or you may contact Fiji Airways Reservations to discuss rebooking options. In some cases, supplementary flights or the next available flights can only be confirmed once infrastructure assessments from cyclone damage have been completed.
Guests are requested to ensure their direct contact details in their bookings are up-to-date. If your flights are booked through a travel agency or third party agency, please ensure your personal contact details are updated in your booking by contacting your agency. Travel Agents are asked to update guest PNRs with direct contacts. Fiji Airways and Fiji Link may not be able to reach guests without a direct contact listed in their booking.
Due to increased call volumes, Fiji Airways Reservations and Fiji Link guests can expect extended wait times. If your flight isn’t listed below, there’s no need to contact the airline. If you’re unsure, please visit our Flight Status page with link above.
Wednesday Recovery Schedule
Wednesday 11th April, 2018
*All Fiji Link flights will operate normally today with possible slight delays to some flights.
|
Flight Number
|
Flight
|
New Departure Time
|
New Arrival Time
|
Notes
|
|
FJ811
|
Los Angeles-Nadi
|
11:30pm (Departs Tuesday 10th)
|
5:50am (Thurasday 12th)
|
Scheduled
|
|
FJ392
|
Hong Kong-Nadi
|
7:55pm (Departs Tuesday 10th )
|
10:30am (Wednesday 11th)
|
Supplementary service
|
| |
|
FJ914
|
Sydney-Nadi
|
6:30am
|
12:20pm
|
As scheduled
|
|
FJ255
|
Nadi-Apia
|
1:10pm
|
4:00pm
|
As scheduled
|
|
FJ254
|
Apia-Nadi
|
4:50pm
|
5:50pm
|
As scheduled
|
|
FJ931
|
Nadi-Melbourne
|
6:50pm
|
10:40pm
|
As scheduled
|
|
FJ930
|
Melbourne-Nadi
|
11:40pm
|
6:30am (Thursday 12th)
|
As scheduled
|
|
FJ915
|
Nadi-Sydney
|
6:40pm
|
9:35pm
|
As scheduled
|
|
FJ430
|
Auckland-Suva
|
7:00am
|
10:05am
|
As scheduled
|
|
FJ431
|
Suva-Auckland
|
11:15am
|
2:20pm
|
As scheduled
|
|
FJ416
|
Auckland-Nadi
|
3:20pm
|
6:25pm
|
As scheduled
|
|
FJ810
|
Nadi-Los Angeles
|
9:00pm
|
12:45pm
|
As scheduled
|
|
FJ411
|
Nadi-Auckland
|
11:50am
|
2:55pm
|
Delayed 3 hours 5 minutes
|
|
FJ410
|
Auckland-Nadi
|
3:55pm
|
6:55pm
|
Delayed 3 hours 5 minutes
|
|
FJ921
|
Nadi-Brisbane
|
1:00pm
|
3:00pm
|
Delayed 2 hours 45 minutes
|
|
FJ920
|
Brisbane-Nadi
|
4:10pm
|
9:40pm
|
Delayed 4 hours 45 minutes
|
|
FJ391
|
Nadi-Hong Kong
|
1:30pm
|
8:00pm
|
Delayed 5 hours 10 minutes
|
|
FJ392
|
Hong Kong-Nadi
|
9:15pm
|
11:25am (Thursday 12th)
|
Delayed 4 hours 20 minutes
|
|
FJ911
|
Nadi-Sydney
|
11:45am
|
2:30pm
|
Delayed 2 hours 45 minutes
|
|
FJ910
|
Sydney-Nadi
|
3:45pm
|
9:35pm
|
Delayed 2 hours 45 minutes
|
|
FJ1930
|
Melbourne-Nadi
|
4:00am
|
10:50am
|
Delayed by 5 Hours 20 minutes
|
|
FJ960
|
Adelaide-Nadi
|
8:30am
|
4:30pm
|
Supplementary service
|
|
FJ922
|
Brisbane-Nadi
|
6:30am
|
12:00pm
|
Supplementary service
|
| |
| |
*All local times
**Check-in closes 1 hour before departure time
Cancelled Flights
Tuesday 10th April, 2018
|
Flight
|
Flight Number
|
Notes
|
|
Honolulu- Christmas Island (Kiritimati)-Nadi
|
FJ823
|
Cancelled
|
| |
|
*All local times
Delayed Flights
Monday 9th April, 2018
|
Flight Number
|
Flight
|
New Departure Time
|
New Arrival Time
|
Notes
|
|
FJ813
|
Los Angeles-Nadi
|
9:20am
(Tuesday 10th April)
|
4:00pm
(Wednesday 11th April)
|
Delayed 6hours 30minutes from Monday.
Times may change further subject to weather
|
Tuesday 10th April, 2018
|
Flight Number
|
Flight
|
New Departure Time
|
New Arrival Time
|
Notes
|
|
FJ360
|
Singapore-Nadi
|
9:55pm
|
12:00pm (Wednesday 11th)
|
Delayed 7 hours 55 minutes
|
*All local times
**Check-in closes 1 hour before departure time
***Times may change further due to the weather situation
Important Note : Given the nature of these disruptions, guests are requested to contact their travel insurance provider to queries relating to unanticipated accommodation and other incidentals. All costs relating to accommodation, meals, transfers etc. are the guests’ responsibility. Fiji Airways is able to provide a letter for insurance claims purposes. This is available from our airport check-in staff, or please email service@fijiairways.com
Fiji Airways Reservations Contacts:
Calling from Fiji: +679 672 0888 or +679 330 4388
Calling from Australia: 1 800 230 150
Calling from New Zealand: 0800 800 178
Calling from the USA and Canada: 1 800 227 4446
Calling from Hong Kong: +852 3192 7568
Calling from Singapore: 800 852 3666
Calling from Malaysia: 1 800 81 8186
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Fiji Airways Waiver of Change Conditions
To assist passengers travelling on Fiji Airways & Fiji Link flights affected by Cyclone Keni
The following options are available to Fiji Airways & Fiji Link passengers holding a valid ticket issued on or before 09 April 2018
for travel between 09 April 2018 and 13 April 2018.
Passengers can be rebooked to travel until 30 June 2018.
1. Affected passengers may change their bookings without fee and fare differential for travel until 30 June, 2018.
2. Passengers booked on separate tickets may change their bookings without fee & fare differential on FJ operated flights only.
3. Credit can be held for further travel on FJ international & domestic flights until 31 August 2018 and reissued with applicable.
reissue fee and fare differential.
Conditions
* All changes must be made prior to the original ticketed departure date.
* If same booking class is not available then next available booking class can be booked within the same cabin without cost to the guest.
* If domestic & international sectors are on same ticket, change fee and fare differential will be waived.
* Fiji Airways will not be liable for any other costs such as hotel or other ground transportation.
* Refunds not permitted but credit can be held for further travel.
* All other rules and conditions of the ticket remain unchanged.
* The above FATN number needs to be quoted in the endorsements or the tour code box of the ticket.
* This authority is only valid until 21 April, 2018.
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