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Flight Travel Alerts

Advisory for travel to Christmas Island(CXI)

2 January 2018

Guests travelling to Christmas Island (CXI), Kiribati from either Nadi (Fiji) or Honolulu (Hawaii) are advised that due to a shortage of fuel on Christmas Island, all flights into Christmas Island will be weight restricted. As such, Fiji Airways will be unable to accept excess baggage for flights to Christmas Island. Fiji Airways apologises for any convenience caused by the weight restriction of flights into Christmas Island, which is beyond the airline’s ability to control.

Advisory for travel from Nadi

28 December 2017 

Guests travelling from travel from Nadi during this time are advised that Fiji Airways will have limited catering onboard due to industrial action by our airport ground services and catering provider in Nadi – Air Terminal Services (ATS). 
While we will endeavor to organise alternative catering, this will be limited and not the usual service we provide. To better prepare you for affected flights, we encourage you to have a meal prior to boarding, or carry additional refreshments to have onboard.
Also during this time, we are unable to cater for any special meal requests.
We appreciate your patience and understanding during this time.
* Please note restrictions on liquids for Australian and U.S flights are still in place, however, beverages including water is available onboard.

Fiji Airways statement on U.S Travel restrictions

31 January 2017

Fiji Airways wishes to advise customers affected by the change in United States entry conditions to contact the airline to explore their options. These include either refunds or a change of destination on our network. Those who seek clarification on whether the restrictions applies to them should contact their nearest United States Embassy or Consular Office.

We are available 24 hours a day to assist you with your queries. You can contact us on any one of the below numbers:

Calling from Fiji: +679 672 0888 or +679 330 4388
Calling from Australia: 1 800 230 150
Calling from New Zealand: 0800 800 178
Calling from the USA and Canada: 1 800 227 4446
Calling from Mainland China: 400 120 6268
Calling from Hong Kong: +852 3192 7568
Calling from Singapore: 800 852 3666
Calling from Malaysia: 1 800 81 8186
Email -

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