Duty Free Pre-Order Form
Please note the following important information before pre-ordering your duty free items.
- Pre-order service is only available for International flights departing Fiji
- Pre-order request must be completed at least 72 hours prior to departure
- Flight changes and cancellations must be advised at least 48 hours prior to original date of departure
- Pre-order requests are subject to confirmation via email
- Fiji Airways is not responsible for items confiscated, broken, or damaged after purchase
Your duty free items will be delivered to you by cabin crew on your designated Fiji Airways flight.
You are required to check the goods at the time of delivery, ensure all items are as per your order and make payment to the cabin crew.
You will receive a copy of the order form with your signature as the receipt and acknowledgement of items received.
For all matters related to the Fiji Airways Duty Free Pre-order service, please contact the following:
Fiji Airways Duty Free Pre-Order Service Centre
Tel: (679) 6737280
Address: Fiji Airways Duty Free sales administration office. Nadi airport Fiji