Frequently Asked Questions

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If you’re travelling with infant(s) under two years of age, or your infant turns two during your trip, please contact your local reservations office.

Q: I am travelling with children. Can they also stay for FREE under the 2 Night FREE Fiji Stopover package?

A: There is no extra charge for the children, as long as they are staying with adults within the occupancy limits of the room –which is maximum of 4 people comprising of no more than 2 Adults. So for instance 2 Adults and 2 Children or 1 Adult and 3 Children can stay in the same room.

Q: How do I know what a “Year-Round Fare” is?

A: A Year Round Fare is a fare that is not subject to “travel period” or “black out” restrictions.

Q: I want to stay for longer than 2 nights in Fiji under the 2 Night FREE Fiji Stopover package. Am I able to and what are the costs involved?

A: Yes, we are able to extend your hotel accommodation stay at our special rates, but you will need to pay the Fiji Departure tax which is applicable for all stays longer than 72 hours.

Q: I am travelling from Bangkok. Am I eligible to take up the 2 Night FREE Fiji Stopover package?

A: Only Year Round Fare tickets on Fiji Airways operated flights departing from Singapore are eligible for the 2 Night FREE Fiji Stopover package. You are welcome to find your own way Changi Airport and if you are on a Year Round Fare on a Fiji Airways operated flight to the USA or New Zealand you will be eligible to take advantage of our 2 Night FREE Fiji Stopover package.

Q: What if there is no accommodation available under the 2 Night FREE Fiji Stopover package and I have already paid for my ticket?

A: If no accommodation available under the 2 Night FREE Fiji Stopover package, Fiji Airways will allow a change of date on your flights at no extra charge.

Q: Will I need a visa?

A: Nationals of over 40 countries (including Singapore) have visa exempt status and are granted a visitor permit valid for four (4) months on arrival. For more information:

https://www.fijiairways.com/en-au/bookings/fiji-visitor-information/

Q: Tell me more about Fiji?

A: Located in the heart of the South Pacific, Fiji is blessed with 333 tropical islands that are home to some of the happiest people on Earth. Known for its pure waters, luxurious private-islands, all-inclusive resorts, top spas, culinary destinations and outdoor adventures, Fiji is most widely celebrated for its culture, which uniquely welcomes visitors home.

Fiji's white sand beaches and pristine, crystal-clear ocean waters offer an ideal vacation destination for divers, honeymooners and families-- or simply, those looking to relax and get away from it all.

Q: I am only flying one-way from Singapore to Auckland. Can I use the 2 Night FREE Fiji Stopover package.

No – the 2 Night FREE Fiji Stopover package is only available on round-trip reservations. If you are travelling one-way but would like to stop for a few days in Fiji you will need to book the hotel separately.

Q: Can I book my flight online to qualify for the 2 Night FREE Fiji Stopover package?

A: No – flight bookings must either be made through your Travel Agent or through the Fiji Airways Call Centre.

Q: What is there to do in Fiji?

A: For some ideas https://www.fijiairways.com/en-us/fiji-holidays/what-to-do-in-fiji/ or https://www.fiji.travel/sg

Q: I am travelling alone with 1 Child. Do I qualify for the 2 Night FREE Fiji Stopover package?

A: Yes.

Q: I already have a booking - can I add a 2 Night FREE Fiji Stopover package?

A: If your ticket is not a Year Round Fare, you will need to change the booking class to a Year Round Fare and pay the appropriate change fees.

Q: My flight from Singapore arrives into Nadi at 11:00 am. Can I go straight to my hotel under the 2 Night FREE Fiji Stopover package?

A: Check-in is from 2:00 pm but the hotel will allow you early check-in – subject to availability. To allow guaranteed immediate room occupancy for this flight, pre-registration from the night before is required. This will use one of your free nights accommodation i.e. you will only have one night left.