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Online check-in service

With our new online check-in service it’s easier than ever for you to fly with Fiji Airways – just another one of the little things we do to make you feel Welcome to our Home.

How you can check-in online

1.1  You can check-in online from 24 hours up until 4 hours before your departure time.

1.2  Be sure to check your flight’s eligibility for online check-in:

1.3  To access the online check-in service, simply click “check-in” on the Fiji Airways homepage and follow the 5 easy steps.

1.4  It is important you submit the CORRECT regulatory information – passport and personal details.

1.5  You may request for another seat at the Fiji Airways Bag Drop counter which will be open at the airport three (3) hours prior to the departure time. You may do so if your preferred seat is unavailable online. This is subject to availability.

1.6 When issued with an online boarding pass, please ensure that it is PRINTED and presented at the Fiji Airways Bag Drop counter at the airport.

2. Travelling with Carry-on or Cabin Baggage Only

If you are travelling with carry-on or cabin baggage only, you will still need to proceed to the bag drop counter to get your carry-on bags weighed and tagged before proceeding to the boarding gates.

3. Travelling with Checked Baggage

If you are travelling with checked baggage you will need to check-in your bags at a Fiji Airways Bag Drop counter at the airport. Bag Drop counters close one (1) hour prior to the flight departure time. Excess charges will be applicable for any checked baggage beyond checked baggage allowance.

4. Other Related Information

4.1  Unaccompanied Minors (UM) are children under 15 years old who are eligible to travel unaccompanied on a Fiji Airways international flight. All unaccompanied minors must check-in at the airport.

4.2  If you have special requests you can still check-in online, however in some instances you may not be issued a boarding pass until you arrive at the airport.

4.3  You can select the seat of your preference while checking in online, however this may be changed at the airport prior to boarding due to operational reasons.

4.4  You can only request for an Exit Row or an extra legroom seat at the airport, and these are available for a fee on a first-come-first-serve basis; subject to availability and seat criteria requirements.

4.5  If you are travelling with infants you may book in advance at the point of sale to secure the bassinet seats, as such this will be included in your reservations booking. However bassinet seats cannot be selected online, but will be allocated to customers with advance bassinet requests prior to commencement of online check-in. This is subject to availability.

4.6  If you are in a group booking of 9 or more people you can use online check-in, however can only check-in individually.

4.7  Certain regulatory requirements beyond our control may inhibit your ability to check-in online, however, you may still proceed to the airport for check-in which opens three (3) hours prior to your flight’s departure time.

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