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Flight Travel Alerts

Frequently asked questions related to COVID-19 and travel

Labasa Airport Closure Causes Flight Cancellations 

23 June 2020: As a result of the upgrade and maintenance works at Labasa airport, which require the shutdown of all flight activity, Fiji Link has had to cancel flights to/from Labasa for the following period:

  • 13 July 2020 to 04 August 2020

Customers already booked on these routes are able to change their flights to depart from/arrive at Savusavu airport instead. Fiji Link will increase frequency of flights into Savusavu to cater for Labasa customers.

Fiji Link apologises for any inconvenience caused by the airport closure, and reiterates that the situation is beyond the airline’s control. For further queries on airport upgrade works, customers are advised to contact Fiji Airports Limited.

For rebooking and other assistance, customers can contact Fiji Airways Reservations on 6720 888 / 3304 388.

 

Fiji Airways Extends Flight Cancellations to end of July

27 May 2020 - Fiji Airways, Fiji’s national airline, has announced the cancellation of all international scheduled flights through to the end of July. The cancellations are due to prolonged border closures and travel restrictions as a consequence of the COVID-19 Pandemic. The airline had announced the cancellation of June international services earlier this month. A limited number of domestic Fiji Link services will continue to operate.

Mr. Andre Viljoen, Fiji Airways Managing Director and CEO said: “Given that there is still next to no demand for international air travel in the region, regrettably, we have been forced to cancel our July schedules, with further reductions expected in August 2020. Most of our international fleet remains in storage, except for aircraft utilised for freighter services. These services are keeping vital supply lines open between Fiji and its key trading partners. Border restrictions will need to ease in order for travel demand to return and international services to resume.”  

Fiji Airways is contacting impacted guests who are booked to travel in July. Guests booked through travel agents and third parties will be contacted by those parties.

 

Fiji Link Increases Domestic Flights

15 May 2020 - Fiji Link will gradually increase services to a number of domestic ports in the coming days. The increase in domestic flights will offer Fijians more options when planning travel for business, or to see family and friends around the country.

The domestic carrier will increase daily services between Suva and Labasa to two per day from Saturday 16th May. Fiji Link will also add twice a week direct services between Nadi and Labasa, operating Fridays and Sundays beginning 22nd May. Weekly services between Suva and Savusavu as well as Suva and Taveuni will increase, starting Friday 22nd May. Fiji Link also resumed its weekly services between Nadi and Rotuma last Friday.

Guests are able to book flights on fijilink.com, via the airline’s Reservations Centre or through their travel agents. As per current practice, Fiji Link team will practice social distancing seating on flights as much as practical. All other Fiji Link safety measures remain in place, including Personal Protective Equipment use by all staff and crew, daily sanitising of aircraft and having hand sanitiser available for use. All guests are also encouraged to bring their own personal protective equipment.

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Fiji Airways Extends Flight Suspensions to end of June

8 May 2020 - Fiji Airways, Fiji’s National Airline, has extended all international flight suspensions to the end of June, due to the prolonged impact of the COVID-19 pandemic. Fiji Airways also expects to reduce its July scheduled services as the COVID-19 crisis continues to decimate travel demand. In March, Fiji Airways had announced suspension of international flights until 31st May.

Mr. Andre Viljoen, Fiji Airways Managing Director and CEO cautioned that even with tentative schedules for July, any resumption of flights would depend on the easing of border restrictions and return of demand.

“We totally understand measures placed by Governments to protect borders. While the near-term outlook remains bleak, we remain flexible and will be ready to launch services as soon as practical. The extension by a month is a difficult but necessary decision, given the uncertainty surrounding the June operating environment. Airlines around the world are adjusting schedules accordingly. We will continue to assess the situation and may reduce capacity further if required. The outlook remains bleak, and we are preparing for the worst while hoping for the best.”

Fiji Airways is contacting impacted guests regarding changes to their June bookings. Guests booked through travel agents and third parties will be contacted by their respective agencies.

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Fiji Link to Reinstate Domestic Services

28 April 2020 

Fiji Link, Fiji Airways’ subsidiary will reinstate its domestic services over the next week. The reinstatement follows the lifting of inter-island travel restrictions. The airline will restore services between Nadi and Suva to Taveuni and Savusavu with three flights a week, while Kadavu, Vanuabalavu, Cicia, Koro and Lakeba will have one weekly flight. Flight frequencies will be increased gradually if demand increases. Fiji Link is working with stakeholders in Rotuma regarding the resumptions of service there. 

Guests holding bookings for domestic flights during the flight suspension period for their particular flight sector are able to rebook themselves without reissue fee however fare difference will apply by calling Fiji Airways Reservations on 3304388 or 6720888. New bookings can also made by calling our Reservations or on Fiji Link’s website

As per current practice, Fiji Link team will practice social distancing seating on flights as much as practical. All other Fiji Link safety measures remain in place, including Personal Protective Equipment use by all staff and crew, daily sanitising of aircraft and having hand sanitiser available for use. All guests are also encouraged to bring their own personal protective equipment as well. 

Interim Fiji Link Domestic Schedule 

 

Between Nadi / Suva &

Day of Week

Labasa

Daily

Koro

Monday

Kadavu

Monday

Cicia

Tuesday

Taveuni

Tuesday, Thursday, Saturday

Savusavu

Tuesday, Thursday, Saturday

Vanuabalavu

Wednesday

Lakeba

Thursday

*Up to twice a day services between Nadi and Suva are already in place

**Schedules are subject to change

Closure of Lounge

19 March 2020

As an active response to the evolving Coronavirus situation, Fiji Airways wishes to advise of the temporary closure of its Fiji Airways Premier Lounge in Nadi effective from tonight until further notice.

Other affiliate lounges managed by other partner airlines accessed by Tabua Club members and Business Class guests may also face similar imminent closures.

We apologise for the inconvenience and sincerely appreciate your understanding during this time that is challenging for the whole world. 


Please visit the Fiji Airways Travel Alerts page for regular updates from the airline.

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Your Bookings are Safe With Us

Thank you for your support to date. We’re all under the same skies. Please stay safe and look after one another. When the world is ready to travel again, we will be here, ready to welcome you to our home.

For questions relating to bookings and travel during the COVID-19 crisis, please visit our FAQ page here: https://www.fijiairways.com/en-fj/flights-travel-credit-deferred-travel

For Fiji Airways statements and press release, please visit our Media Centre page here: https://www.fijiairways.com/en-fj/about-fiji-airways/media-centre/

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