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Flight Travel Alerts

Frequently asked questions related to COVID-19 and travel

Fiji Airways Seeks Interest for Nadi-Los Angeles & Los Angeles-Nadi Recovery Flights 

30 March 2020

Fiji Airways is seeking interest from customers wishing to travel between Nadi and Los Angeles. The airline is exploring the possibility of recovery flights between the two ports later this week or early next week to assist in the repatriation of citizens and residents. The recovery flight details will be confirmed if there is adequate demand for these services. 

Guests can register their interest by submitting a form on this link. They will be contacted by Fiji Airways representative for ticket price and confirmation. 

Fiji Airways guests holding valid tickets for Nadi-Los Angeles or Los Angeles-Nadi flights are also able to book themselves on the recovery flight at no cost by registering their interest via the submission form. Guests holding tickets to/from other US ports like San Francisco or Honolulu may also get on these flights. Any connections to/from Los Angeles will be the guests’ own responsibility. Fiji Airways is unable to uplift transit passengers on these recovery flights. 

All guests must familiarise themselves with and adhere to the entry requirements of Fiji and the United States. These requirements will be enforced at check-in. Only Fiji citizens (Fiji Passport Holders) are able to enter Fiji at this time, and will be subject to further measures by the Government on arrival. This includes either self-quarantine or self-isolation at home or a Government-mandated facility.

Register your interest now.

 

Fiji Link To Suspend All Outer-Island Flights

29 March 2020 

Fiji Link, Fiji Airways’ subsidiary, will suspend domestic operations to all outer-islands by 6pm tomorrow, Monday 30 March, in line with Government directives. The final services between Suva-Labasa and Nadi-Labasa will operate tomorrow (Monday). From Tuesday, the only Fiji Link flights will be between Nadi and Suva, operating at a reduced frequency. Suspended services include flights from the Nadi and Suva hubs to Labasa, Taveuni, Savusavu, Kadavu, Vanuabalavu, Lakeba, Cicia, Koro, Rotuma. 

Mr Andre Viljoen, Fiji Airways Group Managing Director and CEO says: “The majority of our customers understand that these measures are necessary to combat the spread of COVID-19. We will gladly adhere to Government directives, and stand ready to assist if charter flights are required for the freight of essential supplies to Vanua Levu and outer islands.” 

“Customers holding bookings for flights which are now suspended can rest assured that their bookings are safe. We look forward to welcoming them onboard when we resume operations.” 

Fiji Link will announce resumption of domestic services after approvals from authorities.

 

Fiji Airways Seeks Interest for Recovery Flights between Nadi-Sydney-Nadi and Nadi-Brisbane-Nadi

27 March 2020 

Fiji Airways is exploring the possibility of recovery flights between Nadi and Sydney and Nadi and Brisbane on Tuesday (31 March) and/or Wednesday (1 April), to repatriate citizens and residents wishing to return home. Flight details can only be confirmed if there is adequate demand for these services. To assist, Fiji Airways is actively seeking expressions of interest from citizens and residents currently in these cities wishing to be on these flight. This can be done by submitting this form. The expression of interest can be submitted by Australian citizens or residents currently in Fiji wishing to return to Sydney or Brisbane only. Fijian citizens, residents and permit holders currently in Sydney or Brisbane can also register their interest to be on the return flight to Nadi. Ticket prices will be available on the form submission. 

Fiji Airways guests holding valid tickets for Nadi-Sydney / Sydney-Nadi or Nadi-Brisbane/Brisbane-Nadi flights are also able to book themselves on the recovery flight at no cost by registering their interest via the online form. Guests booked on other airlines should check directly with their airline if they are able to endorse their tickets on Fiji Airways. 

All guests are reminded that only bonafide citizens and residents are able to enter both Australia and Fiji at this time, and will be subject to further measures by the respective Governments on arrival. This includes either self-quarantine or self-isolation at home or a Government-mandated facility. All guests wishing to take this flight must familiarise themselves with and adhere to the entry requirements of Australia or Fiji. Fiji Airways is unable to uplift transit passengers on these recovery flights.

Register your interest now.

 

Return Narita Recovery Flights Rescheduled to Early April

26 March 2020


Fiji Airways has rescheduled its recovery flights to/from Tokyo-Narita announced earlier today to operate in early April. The rescheduling will allow more citizens and residents in both Fiji and Japan to make the flight and return home.


After discussions with the Japanese Embassy, the airline is aware of a large number of Japanese citizens currently within the Lautoka Confined Area in Fiji who would have been unable to make tomorrow’s flight. Similarly, the reschedule would also allow Fijians in different parts of Japan to plan and connect to the flight home.


Fiji Airways will confirm details of the early April recovery flights to/from Narita in due course.


The airline apologises for any inconvenience caused by this change in schedule, and remains committed to return citizens home in partnership with their Governments.

 

Fiji Airways Travel Advisory – Final Nadi-Narita return flights

26 March 2020 

Fiji Airways will operate its final scheduled flight between Nadi-Narita tomorrow, Friday 27th March and the return Narita-Nadi on Saturday 28th March. This flight is to assist citizens and residents to return home to Japan, as well as bring Fijians based in Japan back to Fiji. The acceptance criteria is as follows: 

  • From Nadi – only Japanese citizens and residents will be able to board. 
  • From Narita – only Fiji citizens, Fiji residents, Staff of the United Nations and European Union, Work Permit Holders, and Diplomatic Passport Holders will be able to board. 
  • All guests may be subject to further boarding requirements at check-in. 

Flight Details

 

Flight Number

From

To

Departure Date

Depart (local time)

Arrive (local time)

FJ351

Nadi

Narita

Friday 27th March

1:15pm

7:30pm

FJ1350

Narita

Nadi

Saturday 28th March

12:00pm

11:30pm

To book or purchase tickets for these flights, please call Fiji Airways Reservations (in Fiji) on 3304388 or 6720888, or 9103603. In Narita, Japan, please call Fiji Airways Sales Office in Narita on 81+ 50 3388 2935. Guests holding unused tickets between the two cities (for a future/past travel date) are able to book themselves on the flight by calling these numbers.

All guests will be subject to the respective Governments’ requirements for international arrivals. This may include temperature checks, requirements for self-quarantine or self-isolation upon arrival.

 

All Singapore and Hong Kong Flights Suspended 

24 March 2020

Given newly introduced border restrictions by Singapore and Hong Kong, Fiji Airways will no longer operate any further Singapore and Hong Kong flights. We will advise all customers should the situation change.    

We realise that there will be some guests wanting to return to their respective countries, however, we are only able to mount recovery flights with the concurrence of the respective governments, based on operational feasibility. Passengers are urged to reach out to their respective embassies or High Commissions.

Fiji Airways has flexible options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network. 

Please note that due to the unprecedented scale and nature of the current situation, there would be extended waiting or hold times on our Reservations number, therefore, we have made available self-help options for guests.

Please click here if you would like to take one of the below options:  

  1. a) Travel funds held in credit for future travel or
  2. b) Travel dates deferred to a known future date 

We apologise for the inconvenience and sincerely appreciate your understanding during these challenging times.

 

Fiji Airways Travel Advisory – Supplementary Nadi-Apia return flight

24 March 2020 

Fiji Airways will operate supplementary Nadi-Apia and Apia-Nadi flights tomorrow, Wednesday 25 March, to assist citizens and residents to return home. The acceptance criteria is as follows: 

  • From Nadi – only Samoan citizens and residents will be able to board. 
  • From Apia – only Fiji citizens, Fiji residents, Staff of the United Nations and European Union, Work Permit Holders, and Diplomatic Passport Holders will be able to board. 
  • All guests may be subject to further boarding requirements at check-in. 

Flight Details  

Flight Number

From

To

Depart (local time)

Arrive (local time)

FJ1253

Nadi

Apia

10.00am

1.55pm

FJ1252

Apia

Nadi

2.55pm

2.55pm

To book or purchase tickets for these flights, please call Fiji Airways Reservations (in Fiji) on 3304388 or 6720888, or 9103603. In Samoa, please call Fiji Airways Sales Office in Apia on 22983. Guests holding unused tickets between the two cities (for a future/past travel date) are able to book themselves on the flight by calling these numbers. 

All guests will be subject to the respective Governments’ requirements for international arrivals. This may include requirements for quarantine or self-isolation upon arrival.

 

 

IMPORTANT TRAVEL NOTICE

23 March 2020 

PLEASE EXPECT EXTENDED CALL WAIT AND HOLD TIMES

Due to the unprecedented nature and scale of the current situation around COVID-19 and state restrictions, we are experiencing extremely high call volumes at our Reservations Centre, our Customer Care portal, Tabua Club Priority Line and social media channels. 

REQUESTING DEFERRED TRAVEL ONLINE

If you are having trouble contacting our Contact Centre and would like to have your 

a) travel funds held in credit for future travel or

b) travel dates deferred to a known future date

please click here and fill the online form. 

We will send you confirmation of your credits held and you may rebook at a later time more convenient to you, or we will send you your new flight details. 

HERE IS SOME IMPORTANT INFORMATION FOR RE-BOOKINGS 

We realise that many guests may wish to defer travel at this time. Fiji Airways is offering increased flexibility for guests wishing to change their flights to defer travel without any change fees or hold credit for later travel (a fare difference may apply, especially if partner airlines are involved in the booking). 

  1. If guests wish to change their travel dates, they can do so without incurring any fees (reissue fees and fare difference included) should they travel by 30 June 2020. 
  2. There will be no reissue fees (fare difference fee will apply) should guests wish to travel after 30 June, 2020. 
  3. If your flights were booked through a travel agency or third-party website (for example Trip.com, Webjet or others), you will need to contact these companies directly to make changes to your booking. Fiji Airways is unable to make changes to bookings done by third-party websites. The same conditions listed above will apply. 
  4. If you are unsure as to when you would like to travel, you can have your fare held in credit. Upon rebooking, any change fees will be waived. 

We assure guests that they will not lose the fare paid to directly to Fiji Airways. 

Schedule Changes

Fiji Airways will continue to monitor demand and entry restrictions by states across its international network, and may reduce/cancel or change flight schedules if required. 

Important notice for guests impacted by cancellations and re-bookings

All guests booked directly with Fiji Airways with a valid email address will receive a schedule change notification. Guests booked through travel agents and third parties will be contacted by their respective agencies.

 

Fiji Airways Travel Alert
22 March 2020
 
Fiji Airways wishes to advise that the following flights will operate on Sunday (22 March) and Monday (23 March) to allow guests to return to their homes or original destinations. To book any one of the below flights, please visit www.fijiairways.com. If you need to speak to someone to book one of the below flights only, please call Reservations on 3304388 or 6720888, or 9103603.
 
From/To
Flight number
Departure Date
Departure Time (local)
Nadi-Honolulu
FJ820
Sunday March
5.10pm
Nadi-Sydney
FJ911
Sunday 22nd March
9.00am
Sydney-Nadi
FJ910
Sunday 22nd March
1:55pm
Nadi-Sydney
FJ1917
Sunday 22nd March
11.59am
Sydney-Nadi
FJ1916
Sunday 22nd March
5.05pm
Singapore-Nadi
FJ360
Sunday 22nd March
8.55pm
Los Angeles-Nadi
FJ811
Sunday 22nd March
11.00pm
Nadi-Auckland
FJ411
Sunday 22nd March
8.30am
Auckland-Nadi
FJ410
Sunday 22nd March
2.00pm
Nadi-Auckland
FJ1415
Sunday 22nd March
9.30am
Auckland- Nadi
FJ1414
Sunday 22nd March
2.40pm
Nadi-Los Angeles
FJ810
Sunday 22nd March
9.40pm
Honolulu-Nadi
FJ821
Monday 23rd March
2.55am
Nadi-Los Angeles
FJ1813
Monday 23rd March
7.00am
Nadi-Sydney
FJ1911
Monday 23rd March
9.00am
Sydney-Nadi
FJ1910
Monday 23rd March
1.50pm
Nadi-Singapore
FJ361
Monday 23rd March
11.50am
Los Angeles-Nadi
FJ811
Monday 23rd March
11.00pm
Nadi-Los Angeles
FJ1810
Monday 23rd March
9.40pm

 

Fiji Airways Suspends 95% of International Flights in Response to COVID-19 Impact

20 March 2020 

Fiji Airways, Fiji’s National Airline, has today announced that it will suspend all international flights until the end of May, with the exception of twice-weekly services between Singapore and Nadi. The move follows the unprecedented nature and scale of the challenges posed by the COVID-19 pandemic, which is causing travel demands to plummet due to health concerns and state restrictions. 

The almost complete shutdown of all international flights is necessary to respect the various border control restrictions now in place, including from its Nadi hub. 

Fiji Airways will operate a daily Nadi-Sydney service until Sunday 22 March, and suspend the service after that. Nadi-Los Angeles return services will operate daily until Sunday 22 March, and will be suspended after the last Los Angeles-Nadi flight returns to Fiji on 24 March. 

Fiji Airways will operate the last return Auckland-Nadi service on Sunday 22nd March. The final South Pacific return services between Nadi or Suva and Nuku’alofa, Honiara and Funafuti will operate on Saturday 21 March.  The final Nadi – Honolulu flight will operate on Sunday 22nd March with the return on Monday. 

Return services between Nadi and Brisbane, Melbourne, Christchurch, Wellington, Hong Kong, Tokyo (Narita), Apia, Tarawa, Christmas Island (Kiritimati), Vava’u, San Francisco are suspended immediately. 

Return services between Suva and Sydney, Auckland and Port Vila, along with services between Apia-Honolulu and Christmas Island (Kiritimati)-Honolulu are also suspended with immediate effect. 

The suspensions are in place until the end of May, and may be extended further if travel restrictions remain in place. Working with foreign embassies and Governments, Fiji Airways will mount one-off recovery flights on an ad-hoc basis during the suspension period as necessary to allow citizens/residents to return home or to their point of origin. Recovery services to/from Tokyo (Narita) and Hong Kong are planned for March 27 and March 29 respectively. 

The affected flights are being cancelled now. Fiji Link’s domestic services will continue as scheduled for now, and may be reduced depending on demand. 

Apart from the above Narita and Hong Kong recovery services, the airline will be running some supplementary recovery flights to Auckland, Sydney and Los Angeles for any remaining passengers wanting to get back to their countries, as well as bring back home any Fijian nationals still in those cities. 

These supplementary flight schedules are:  

 

From/To

Flight number

Departure Date

Departure Time

Nadi-Sydney

FJ1917

Saturday 21st March

10am

 

FJ1917

Sunday 22nd March

10am

Sydney-Nadi

FJ1916

Saturday 21st March

2:50pm

 

FJ1916

Sunday 22nd March

2:50pm

Nadi-Auckland

FJ1415

Sunday 22nd March

9:30am

Auckland-Nadi

FJ1414

Sunday 22nd March

2:40pm

Nadi-Los Angeles

FJ1813

Monday 23rd March

7:00am

Los Angeles-Nadi

FJ1812

Monday 23rd March

2:25pm

 

To book any one of the above flights, please visit www.fijiairways.com. If you need to speak to someone to book one of the above flights only, please call Reservations on 3304388 or 6720888, or 9103603. 

Mr. Andre Viljoen, Managing Director and CEO of Fiji Airways said: “This is by far the most drastic move in our airline’s proud 68-year history. They are, however, necessary measures to navigate through this crisis. We are restricted by the border control measures now enforced across a large part of our network, which make it nearly impossible for us or any airline to continue scheduled operations. The suspension will be in place until such time as demand returns.” 

“We are a resilient business and a proud national airline, and are taking actions needed at this time in response to the current situation,” added Mr. Viljoen. 

“We are mindful of the importance of Fiji Airways to Fijian tourism and the Fijian economy. The country needs its tourism industry to survive, and Fiji Airways is an integral part of this ecosystem. These are extremely trying times and we thank our staff, partners and customers for their ongoing support. We are assisting our customers as best we can in these trying times, working with those whose flights are immediately impacted first.” 

Guests are able to defer travel or retain credit for future use. Due to the high volumes of calls and messages through the airline’s Reservations Centre and social media channels, guests are requested to wait for flight notifications sent to them. Guests booked through travel agents and other third parties will be contacted by their respective agencies. 

Mr. Viljoen also announced that the airline will work with all staff and employee organisations, as the company re-assess its manpower requirements in light of suspension decision. 

“This announcement will inevitably impact our people. We continue to engage with all employee and employee organisations regarding our future manpower requirements when we eventually return to what will undoubtedly be a thinner schedule.” 

As the COVID-19 crisis grew, Fiji Airways instituted its Business Continuity and Financial-Security plans. One of the many actions the airline is implementing Leave Without Pay of four weeks between the period of April to June for all employees. Additionally, all senior management are taking a 35% pay cut. 

“These are necessary and prudent measures to preserve cash as we, like most other airlines around the world, try to ride out this crisis. It is unfortunate and we will assist all staff through the difficult days and weeks ahead. Cash preservation is the only way to ensure the sustainability of our airline. We have also engaged with all relevant stakeholders in this regard.”

Closure of Lounge

19 March 2020

As an active response to the evolving Coronavirus situation, Fiji Airways wishes to advise of the temporary closure of its Fiji Airways Premier Lounge in Nadi effective from tonight until further notice.

Other affiliate lounges managed by other partner airlines accessed by Tabua Club members and Business Class guests may also face similar imminent closures.

We apologise for the inconvenience and sincerely appreciate your understanding during this time that is challenging for the whole world. 


Please visit the Fiji Airways Travel Alerts page for regular updates from the airline.

 

 

URGENT TRAVEL ADVISORY FOR AUSTRALIA

15 March 2020 

RESTRICTIONS FOR PASSENGERS TRAVELLING TO AUSTRALIA 

Fiji Airways wishes to advise all passengers travelling to Australia via any airport that the Australian Government has announced sweeping border restrictions, which require mandatory 14-day self-isolation for all arriving passengers. 

These restrictions are effective midnight Sunday, 15 March 2020. The restrictions apply to all passengers, including Australian citizens and residents (including travellers from the Pacific Islands), and will be reviewed at a later date. 

All passengers booked on Fiji Airways’ services to Australia are able to change or defer their travel by: 

  • Managing their booking on the Fiji Airways website
  • contacting their travel agents, or
  • Contacting Fiji Airways Reservations. 

Fiji Airways has options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network. 

We understand that guests may be eager to talk to a Fiji Airways Reservations Agent. However, please note that due to the unprecedented scale and nature of the current situation, there would be extended waiting or hold times. We recommend only calling our Reservations Centre if your travel is in the next 72 hours. 

Please refer to https://www.smartraveller.gov.au/ or credible Australian news media for details about Australia’s restrictions.

 

URGENT TRAVEL ADVISORY FOR NEW ZEALAND

14 March 2020 

RESTRICTIONS FOR PASSENGERS TRAVELLING TO NEW ZEALAND

Fiji Airways wishes to advise all passengers travelling to New Zealand via any airport that the New Zealand Government has announced sweeping border restrictions, which require mandatory 14-day self-isolation for all arriving passengers (except travellers whose travel originated from the Pacific Islands).These restrictions are effective midnight Sunday, 15 March 2020. The restrictions apply to all passengers, including New Zealand citizens and residents. All passengers heading to New Zealand wishing to change or defer their travel may do so by contacting their travel agents or Fiji Airways Reservations. Fiji Airways has options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network (a fare difference may apply).

Please refer to the following official sources for details:

-  The Immigration New Zealand website – which has information about border restrictions

-  The New Zealand Ministry of Health website – which has information about who might be expected to self-isolate on arrival in New Zealand 

 

Fiji Airways’ Actions in Response to COVID-19 Outbreak

Updated 12 March 2020 

Since the outbreak of COVID-19, Fiji Airways has taken a number of steps to protect guests and staff. These include measures through enhanced onboard cleaning processes, providing necessary personal protection equipment for staff, and making face-masks and hand sanitisers available on board. Screening processes and onboard procedures for crew have been upgraded in light of the spread of COVID-19 cases.

Safety and security of guests and staff is paramount for Fiji Airways. Here are a list of actions the airline is taking, to mitigate the risk of spreading the virus, throughout our operations.

Screening Prior to Boarding

Guests will be encouraged to use hand sanitisers available at check-in and at the boarding gate (or aircraft door).

Flights from Hong Kong, Narita and Singapore have these additional measures:

  • A Special Health Declaration Form that guests are required to answer prior to check in, to confirm their recent travel history
  • 100% temperature scanning conducted for all passengers at these ports before boarding

Fiji Airways is unable to accept any passengers who do not meet the entry requirements (as published in TIMATIC at the time of departure or various state websites) for Fiji or any other country which is the passenger’s port of final disembarkation. This includes requiring guests to produce medical certificate stating they are fit for travel, as mandated by some states.

Guests are requested to familiarise themselves with the relevant travel/entry restrictions and requirements of their destinations before embarking on their trip, to avoid disappointment at the airport. These restrictions by countries may change or be updated at short notice, and are beyond the control of the airline. Guests denied uplift due to these travel restrictions are able to defer travel dates, or retain credit for future use (conditions apply). Governments, including the Fijian Government, have introduced additional screening measures, temperature checks, and Health and Travel Declarations forms for all arriving passengers. These are state requirements that all guests must comply with prior to or upon arrival.

 

Onboard Cleaning and Safety

The air in our cabins on all jet aircraft is filtered and recirculated through extremely efficient HEPA (High Efficiency Particulate Arrestors) filters. On average, the in-cabin air is completely changed every 3 minutes. This is a much higher rate of flow than people experience in other indoor environments.

Aircraft cleaning has been enhanced to ensure all arriving and departing aircraft are sanitised. Fiji Airways has enhanced its existing 23-point checklist for onboard cleaning using industry-grade disinfecting agents before every international flight. All cleaning teams are required to use specifically approved disinfectants that are effective against a broad spectrum of gram negative and positive organisms.

This disinfectant is also effective against a number of viruses and follows the US Centres for Disease Control and Prevention (CDC) guidelines for disinfection of Commercial Passenger Aircraft. Onboard surfaces being sanitised include seats, seat armrests, tray tables, bathrooms and galleys, overhead lockers, windows, carts and handles, inflight entertainment screens and remotes, and seat belts.

All cabin crew on flights to/from Hong Kong, Singapore and Tokyo wear gloves and face-masks. Face-masks are also made available to guests on all flights. Onboard announcements have been updated and reinforced, reminding guests to declare travel history and any flu-like symptoms to crew and health officials. Onboard isolation measures have also been reinforced to the crew, for guests who are deemed ‘at-risk’.

Starting shortly, every Fiji Airways and Fiji Link aircraft will undergo an even deeper sanitisation process through ‘fogging’ once a week.

Capacity Reductions

Fiji Airways has cut capacity significantly and adjusted some schedules due to the lower demand and travel restrictions now in place in a number of countries on the airline’s network.

 

  • Flights between Hong Kong and Nadi have been reduced by nearly 60% through to May
  • Flights between Nadi and Apia have also been reduced by 40%, due to a Samoan Government directive.
  • Direct flights between Nadi and Vava’u may be suspended given possible restrictions being considered by the Tongan Government
  • Direct services between Suva-Auckland, and Suva-Sydney will be temporarily paused, and customers will be re-booked to travel via Nadi.
  • The airline will also permanently cease direct Suva-Port Vila flights, with affected customers re-booked via Nadi.
  • Other reductions in flights are expected to most of Fiji Airways international network.

The airline will continue to monitor demand across its network and may further reduce or restore flights as and when required.

Important notice for guests impacted by cancellations and re-bookings: All guests booked directly with Fiji Airways with a valid email address will receive a schedule change notification. Guests booked through travel agents and third parties will be contacted by their respective agencies.

Changes to Airport and Onboard Services

In addition to enhanced onboard cleaning services, Fiji Airways will implement a series of preventative measures in the coming days. These include the following actions:

  • All ground personnel in customer facing roles to wear protective gloves
  • Providing sanitisers at both the Fiji Airways Premier Lounge
  • All magazines and newspapers apart from the airline’s own inflight (FijiTime) magazine and duty free catalogue (Lomalagi) will be removed from the aircraft. FijiTime and Lomalagi will be offered on request, and guests will be asked to take used magazines off the aircraft with them. Newspaper service will be maintained on Fiji Link’s domestic flights.
  • The Business Class amenity kit will also be offered on request
  • The turndown service offered in business class (which includes a mattress topper) for long haul flights will be temporarily suspended
  • Whilst there is no change to onboard menus, Fiji Airways will replace its Economy Class meal tray service with its ‘Food for Thought’ packaging of meals from April 15th This was a planned introduction for the airline but as a result of the current climate, has expedited its implementation to further reduce on-board reusables and is part of Fiji Airways ongoing efforts to reduce onboard plastic use

Other Actions

In light of the current situation with revenue under enormous pressure, the airline has instituted a number of cost control measures. These include a freeze on recruitment, putting on hold future projects and capital works, and restrictions on duty travel. Fiji Airways will consider further cost-reduction actions as required.

The airline continues to work closely with the Fijian Health Ministry to enforce and further strengthen measures for the safety of guests, staff as well as our home base – Nadi Airport, which is Fiji’s gateway.

 

Runway Closures to Cause Flight Cancellations

6 March 2020 

Fiji Link has today advised that planned runway upgrade work in Kadavu and Labasa by Fiji Airports Limited, which require complete cessation of all flight activity, has forced the airline to cancel all flights to/from the two ports for a period of time. Fiji Link has been advised of the following periods for runway closures:

  • 6th February 2020 to 26th March 2020 for Vunisea Airport, Kadavu
  • 20th April 2020 to 5th May 2020 for Labasa Airport

Affected Fiji Link flights to/from Kadavu and Labasa for the above-mentioned period have been removed from all booking channels. Guests travelling to/from Labasa airport are further advised that the terminal will be partially closed between 6th May 2020 to 10th July 2020. While flights are expected to operate as scheduled, guests may face inconvenience at the terminal due to airport upgrade activity at the time.

Fiji Link apologises for any inconvenience to guests due to the airport closures, but reiterates that the situation is beyond the airline’s control. For further queries, guests are advised to contact Fiji Airports Limited.

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