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Air Pacific Unveils New Operations Control Centre

World Class Operations Infrastructure Joins Airline’s World Class Aircraft and Customer Support

Friday, May 3 – NADI: Air Pacific, soon to be ‘Fiji Airways’ unveiled a first-of-its-kind in Fiji all-new Operations Control Centre (OCC) today at the airline’s main offices in Nadi, Fiji.  The OCC will be the central hub of the airline’s operations and boasts state-of-the art equipment, facilities and operators.

“A critical part of our three-year revitalisation plan always included a comprehensive overhaul and modernisation of our operational support.  In completing this step, we have maximised our efficiencies, increased our skill-levels and reduced our costs significantly,” said Dave Pflieger, Air Pacific Managing Director and CEO.  “Most importantly, we are supercharging our ability to provide our loyal customers with among the best aviation infrastructure in the world.”

Benefits of the new Operations Control Centre include:
• Cutting-edge technology solutions;
•  Training of in-house employees to replace the need for 3rd-party support;
•  Further improving On-Time Performance (OTP), fleet reliability and capabilities;
•  Enhancing scheduling stability and efficiencies;
•  Optimal disruption recovery through technology solutions and facilities that enhance decision making abilities;
•  Reducing the airline’s overall costs; and
•  Opportunities to offer services to foreign carriers operating into Nadi International Airport (NAN).

The unveiling of the new Operations Control Centre comes one month after the airline accepted the first of its three brand new Airbus A330s) wide-body aircraft.  The new aircraft carries the new ‘Fiji Airways’ branding that is authentic, distinctive, and true to the airline’s Fijian roots.  The arrival of new aircraft will also result in increased frequencies to Sydney, Melbourne, Hong Kong and Los Angeles throughout 2013.

By the end of 2013, Air Pacific will have retired its existing fleet of Boeing 747s, repainted and upgraded all of its Boeing 737s, rolled out new uniforms, and introduced a number of new customer service enhancements to reflect and elevate the new brand of ‘Fiji Airways’ which will launch in June 2013.

“We are a world-class airline, with a world-class flying experience backed by a world-class infrastructure,” Pflieger concluded.  “We’ve left no stone unturned in our focus to ‘soar to new heights’.” 

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