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Contact Us

Fiji Airways worldwide flight reservations (Fiji)

We are available 24 hours a day to assist you with your flight reservation requirements.

Calling from Fiji: +679 672 0888 or +679 330 4388

Calling from Australia: 1 800 230 150

Calling from New Zealand: 0800 800 178

Calling from the USA and Canada: 1 800 227 4446

Calling from Mainland China: 400 120 6268

Calling from Hong Kong: +852 3192 7568

Calling from Singapore: 800 852 3666

Calling from Malaysia: 1 800 81 8186

reservations@fijiairways.com

If you have an enquiry or need to make a booking for Medical treatment or checks (including a return), please contact us on:

medical@fijiairways.com

Tabua Club priority reservations

Tabua Club Members only.

Available 24/7 on
Phone: +679 321 2410
Email: service@tabuaclub.com

Fiji Airways sales offices (Fiji)

Prefer to speak to one of business travel reservations staff in person?
We welcome you to visit us at one of the following locations.

Suva Sales Office    Nadi Sales Office

Suva Travel Centre
BSP Life Building
Central Street
Victoria Parade
Suva

Mon to Fri: 08:00 AM - 04:45 PM
Sat: 08:30 AM - 12:30 PM
Sunday and Public Holidays – Closed

Nadi Travel Centre
Arrival Concourse
Nadi Airport.

 

Mon to Fri: 08:00 AM - 07:00 PM
Sat: 08:00 AM - 12:00 PM
Sunday and Public Holidays – Closed

Sales Offices & Baggage Services (Lost & Found) in other countries

Contact details for sales offices in other countries

Nadi Baggage Services/Lost & Found

E: aobaggage@ats.com.fj
P: +679 672 2777 ext. 2417
M: +679 992 2017

Customer Relations & Mishandled Baggage Claim

Your feedback is important to us. Share with us your comments, compliments, and feedback to help us improve our services.

To provide feedback, comments and suggestions or to make a complaint please use this form.

For baggage information please click here.

To submit a mishandled baggage claim for delayed, damaged or lost baggage please use this form.

If you may wish to speak to us directly, please contact us at +679 672 0777 (option 3) from Monday to Friday, 8am – 5pm (FJ Time).

You can also send your correspondence to:

Customer Relations,
Fiji Airways Limited,
Maintenance & Administration Centre,
Private Mail Bag, Nadi Airport,
Fiji.

Customers who wish to submit a complaint or comment about Fiji Airways service (other than those related to safety or security which should be submitted to the Federal Aviation Administration and the Transportation Security Administration respectively) may do so by contacting the U.S. Department of Transportation Aviation Consumer Protection Division:

Via their website: http://www.dot.gov/airconsumer/file-consumer-complaint/

By mail: Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, S.E.
Washington, D.C. 20590

Media Queries

Please email all media queries to
media@fijiairways.com

Freight

+679 672 2694
freightres@fijiairways.com

Corporate Office

+679 672 0777
corporate@fijiairways.com

Travellers with Disability

Travellers with disabilities can look forward to a safe and comfortable journey with Fiji Airways; we will be pleased to assist you in any way we can.

We recommend that you notify us at the time of booking; or at least 48 hours prior to your flight; of any special assistance you would like us to provide before, during, or after your flight.

You may contact us on below numbers:

Calling from Fiji: +679 672 0888 or +679 330 4388

Calling from Australia: 1 800 230 150

Calling from New Zealand: 0800 800 178

Calling from the USA and Canada: 1 800 227 4446

Calling from Mainland China: 400 120 6268

Calling from Hong Kong: +852 3192 7568

You may also email us at reservations@fijiairways.com

Flight Bookings with Fiji Airways

Your booking will be subject to United States terms and conditions and will be charged in US Dollars (USD).


    
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